Privacy Policy

Privacy Policy — Michael & Emma London

Last updated: 30 November 2025

Michael & Emma London,  and reachable at info@michaelenemmalondon.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase from our store.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data that you voluntarily provide when placing an order, creating an account, or interacting with our website. This includes:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address & device information

  • Browsing activity on our website

  • Order history and customer support communication

We only collect information that is necessary for providing and improving our services.

2. How We Use Your Information

Your personal data is processed for the following purposes:

  • Processing, packaging, and shipping your orders

  • Providing customer support and handling inquiries

  • Sending order updates, confirmations, and relevant notifications

  • Improving website performance and user experience

  • Fraud prevention and platform security

  • Compliance with legal obligations

As a dropshipping-focused business, some customer data may be securely shared with our third-party suppliers exclusively for the purpose of fulfilling and delivering your order.

3. Sharing Data With Third Parties

We only share your information with third parties when necessary to deliver our services, such as:

  • Payment processors

  • Shipping carriers

  • Dropshipping fulfillment partners

  • IT and hosting providers

These parties only receive the information required to carry out their respective tasks and are obligated to keep all data confidential.

We do not sell, rent, or trade your personal information.

4. Data Retention

We store personal data only for as long as necessary to:

  • Fulfill your order(s)

  • Comply with legal and tax obligations

  • Resolve disputes

  • Improve our services

After this period, data will be deleted or anonymized.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance website functionality

  • Analyze visitor behavior

  • Enable personalized marketing

You can modify your cookie preferences in your browser settings at any time.

6. Your Rights Under GDPR

As a customer, you have the right to:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Request deletion of your data

  • Restrict or object to data processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, simply contact us at:
📧 info@michaelenemmalondon.com

We aim to respond within 30 days, as required by law.

7. Protecting Your Data

We implement strict technical and organizational measures to protect your information, including:

  • Encrypted data transfer (SSL)

  • Secure payment gateways

  • Limited employee access

  • Secure infrastructure for order processing

Although no online method is 100% secure, we take all reasonable steps to safeguard your personal data.

8. Contact Information

If you have any questions about this Privacy Policy, you can reach us at:

Company Name: Michael & Emma London
Email: info@michaelenemmalondon.com

We are always here to help.